All our products are guaranteed for a minimum of 24 months. Many premium
chairs and tables come with a longer guarantee of up to 5 years. For the exact guarantee period
on the data sheet of each product.
The warranty covers defects in workmanship or workmanship under normal use
defects in workmanship or materials. This includes, for example, mechanical
mechanical parts (gas lift, rollers, mechanics) and structural components.
The warranty does not cover damage resulting from misuse, abuse, improper
incorrect assembly, natural wear and tear (e.g. fabric wear) or external physical damage.
damage caused by external physical influences (e.g. cutting, impact).
Please contact us by email or phone and give us the
the serial number of the invoice you received at the time of purchase. We will replace the faulty part free of charge or
or repaired.
Intended use means normal office or home use, the
the recommended daily use and maximum load indicated on the product data sheet
the product is used.
The warranty may be invalidated if the failure is not due to normal use.
Examples of such cases are:
● Exceeding the maximum load capacity of the chair.
● Rocking the chair if its mechanism is not designed for this.
● Placing full weight on the armrests when standing up, as they support the arms,
not to support the body weight.
To keep your ergonomic chair in perfect working order for as long as possible, as the owner you
you can do the most. We recommend that you follow these simple maintenance steps from time to time
at regular intervals:
● Check the screws.
and tighten them if they are loose.
● Cleaning the rollers.
(e.g., remove debris such as dust, paper, etc.) to keep the rollers running smoothly and prevent roller failure.
● Squeak management.
If any part of the cushion or chair is damaged, it is worth treating with a lubricant. If the squeaking does not stop, please let us know.
Please let us know before it becomes a serious problem.
Shipping charges vary depending on the weight and size of the product. The exact delivery
is automatically calculated when the product is added to the shopping cart.